Frequently Asked Questions(FAQs)
1.DELIVERY & SHIPPING
Delivery Time = Processing Time + Shipping Time
All items are made-to-order, so it is requested 1-3 business days to handcraft. Please refer to a more accurate processing time noted under the product page add-to-cart button.
We provide multi shipping methods for you to choose from as followed frame.
| Method | Shipping Time | Price |
|---|---|---|
| Standard Shipping(Free) |
To Denmark, Norway, Sweden, US,UK,CA,FR,DE,NZ: 5-9 Days To Other Worldwide Countries: 6-10 Days In Time for Christmas |
CA $9.00 |
| Expedited Shipping |
To CA only: 6-8 Days In Time for Christmas |
CA$14.45(Free Over CA$ 217.86) |
| Urgent Shipping |
2-4 Days In Time for Christmas |
CA$41.39(Free Over CA$ 217.86) |
How do i track my order?
All orders receive tracking numbers with live updates of your package.All tracking information is sent within 24 hours after dispatch!You can track your package with the provided tracking number via our tracking page or via the tracking page of the courier.
Do you have a warranty
Slvaski offers a 90 warranty for each order. The warranty applies to all items purchased directly from Slvaski and covers all defects in your jewelry under normal use during the warranty period.
Refund Policy
We have a 90-day return policy, which means you have 90 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.
How can I contact you if I have further questions?
You can contact us at Support@slvaski.com or call us at +1-647-806-6380